Thank you so much for visiting “the Dr. Jane Ruby Show” and for taking the time to read through the Privacy policies and Data Processing Procedures.
Please know your privacy is important, and seek to protect your personal information and your right to privacy and to comply with the privacy laws and regulations of the United States of America.
Any individual who chooses to visit this site does so on their own initiative and at their own risk, and is responsible for complying with all local laws, rules and regulations. Any visitors from outside of the United States of America acknowledge that this site is subject to U.S. laws and regulations and waive any claims that may arise under their own national laws.
If you use our Services only for your personal use, you are to be considered as the “User” and for the purpose of the General Data Protection Regulation (“GDPR”), Privacy and Electronic Communications (Amendments, etc), we are the data controller.
Information The Site Automatically Collects
Your web browser will automatically send information (and some will be retained by us in order to continue to provide you a great experience) such as the:
- Internet domain through which you access the Internet (e.g., yourServiceProvider.com if you use a commercial Internet service provider, or yourSchool.edu if you use an Internet account from your school);
- Type of browser software and operating system you are using;
- Date and time you access our site; and,
- Internet address of the site from which you linked directly to our Site.
This information is also used to ensure all pages of the site are working properly, to maintain all sections, pages, and features of the site, and to determine how many users visit those sections, pages, and features to ensure the site is providing the best experience for you.
What information is collected about Users and how we use it
Where you are a User and it is necessary to fulfill our contract with you for the purposes of providing, maintaining, or improving our products and Services (including, to the extent permitted by applicable law, any matters in our legitimate interests with respect to the Services), we will conﬁrm your identity, contact you, provide customer support (including via chat, in the comment section of our blog, or other platforms, where you may reach us), operate your account with us and invoice you. For the aforementioned purposes, we collect information that may contain the following personal data:
- Company name;
- Shipping information;
- Email address and phone number;
- Payment and billing information (payment method details, first and last digits of your payment card);
- Order handling information
If you have given your consent when registering your account, when subscribing to our newsletter or blog, or shared your email address or other personal data with us to receive any other information, we will process your email address to send you the informative and/or promotional materials, to which you have subscribed to, for example, newsletters, advertisements of our Services and other information about our Services that you have requested. At any point in time, you can unsubscribe from receiving the above-mentioned information in our email footers and through email by clicking “unsubscribe” at the bottom of your weekly newsletter.
We obtain location information you provide in your profile or your IP address. We use and store information about your location to provide features and to improve and customize the Services, for example, for “Dr. Jane Ruby” site internal analytics and performance monitoring; localization, regional requirements, and policies for the Services; for local content, search results, and recommendations; for delivery and mapping services; and (using non-precise location information) marketing.
A computer “cookie” is more formally known as an HTTP cookie, a web cookie, a term for a packet of data that a computer receives and then sends back without changing or altering it, to help the website keep track of your visits and activity.
By using cookies and similar technology on our website, we may collect data such as information on your device, your preferences, information filled while visiting our website, your interaction with the website, and other information used for analytical, marketing, and targeting activities (including unique visits, returning visits, length of the session, actions carried out in the webpage).
As it is in our legitimate interests to ensure our network security, give you access to and to improve our Services, we also collect the following technical usage data:
- How and when you access your account;
- Information about the device and browser you use;
- IP address and device data.
When do we collect information?
The only time personal information from you is being collected is when you sign up to join our newsletter on our site, place an order, fill out a form or enter information on our site.
What about sharing personal data with third parties?
In order for us to provide you with our Services, we work with third parties who perform services on our behalf and with whom we share personal data to support our Services (“Service Providers”).
Information you have provided to us during the use of our Services, including technical usage data, is shared for business purposes in our legitimate interests with third parties who provide hosting and server co-location services as well as data and cyber security services.
Information you have provided to us during the use of our Services may be shared with third-party manufacturing services whom we engage to provide our Services to you.
Your email address and other contact details you have provided to us and your messages to our customer service is shared for business purposes in our legitimate interests with communication, email distribution, and content delivery services as well as customer support system providers.
Information regarding your purchases and payments is shared with billing and payment processing services, fraud detection and prevention services, accounting and ﬁnancial advisors, advisors, so that we can provide our Services
Information regarding your use of our website and other information received from cookies and similar technology is shared with web analytics, session recording, and online marketing services.
If we provide marketing to you, information on your account, purchases, and preferences can be shared with marketing services.
On the absolute ultra rare occasion as reasonably necessary to defend our legal rights, we may share your personal data with our legal advisors.
We will only share personal data to Service Providers that have undertaken to comply with obligations set out in applicable data protection laws.
We may share your personal data with our affiliates (companies within our corporate family), in our legitimate interests for business purposes.
In certain circumstances, we are required to share information with third parties to comply with legal requirements or requests, as well as to protect our, or a third party’s, lawful interests.
How do we use your information?
When you sign up for our newsletter, place an order, respond to a survey or send in a question, surf the site, or use certain site features, I may use your information to create a better experience for you by:
• Allowing me to provide better service to you in response to your questions, requests, or concerns.
• To conduct a contest, promotion, survey or share information or new features on the site.
• To process your transactions quickly and accurately.
• To send periodic emails regarding your order or other products and services.
• To follow up with them after correspondence (live chat, email or phone inquiries)
How is my information safely secured?
We seek to use reasonable organizational, technical, and administrative measures to protect the conﬁdentiality, integrity, and availability of personal data. We encourage you to take care of the personal data in your possession that you process online and set strong passwords for your account, limit access to your computer and browser by signing out after you have ﬁnished your session, and avoid providing us with any sensitive information.
How long do we keep information?